SAE Help Center

Video Tutorial: Setting Up Payment Processing

Posted by Sharp Auction Engine on Aug 17, 2017 1:03:41 PM
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Topics: Support Video Tutorials, Auctioneer Questions, Getting Started, Payments & Invoices

Video Tutorial: 2.0 - How To View Max Bids

Posted by Sharp Auction Engine on Aug 17, 2017 1:03:01 PM
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Topics: Support Video Tutorials, Auctioneer Questions

Video Tutorial: Setting Up Your Auction House

Posted by Sharp Auction Engine on Aug 17, 2017 1:02:28 PM
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Topics: Support Video Tutorials, Auctioneer Questions, House Setup, Getting Started

Video Tutorial: House Setup - Terms & Conditions Tab

Posted by Sharp Auction Engine on Aug 17, 2017 1:00:39 PM
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Topics: Support Video Tutorials, House Setup, Getting Started

Video Tutorial: 2.0 - How To Change Your Favicon Header and Logo

Posted by Sharp Auction Engine on Aug 17, 2017 12:58:48 PM
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Topics: Support Video Tutorials, Auctioneer Questions, House Setup

Video Tutorial: 2.0 - How To Bulk Upload Photos

Posted by Sharp Auction Engine on Aug 17, 2017 12:56:55 PM
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Topics: Support Video Tutorials, Bulk Import, Images & Videos

Video Tutorial: 2.0 - How To Create a Dual Navigation Menu

Posted by Sharp Auction Engine on Aug 17, 2017 12:56:28 PM
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Topics: Support Video Tutorials, Auctioneer Questions, House Setup, Getting Started

Video Tutorial: 2.0 - How to Create and Edit Categories

Posted by Sharp Auction Engine on Aug 17, 2017 12:55:54 PM
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Topics: Support Video Tutorials, Auctioneer Questions, House Setup

Video Tutorial: 2.0 - How to Establish Terms and Conditions for Your Site and Listings

Posted by Sharp Auction Engine on Aug 17, 2017 12:55:22 PM
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Topics: Support Video Tutorials, House Setup, Getting Started

Video Tutorial: Using the Bulk Import Template

Posted by Sharp Auction Engine on Aug 17, 2017 12:42:11 PM
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Topics: Support Video Tutorials, Auctioneer Questions, Bulk Import

Whether you have an IT department or are handling the software yourself, we know that technology isn’t always as simple as it seems. We also understand that different people prefer different methods of assistance. Keeping this in mind, we offer three layers of support to get your auctions rolling.

Resources

Video Tutorials

Watch & learn exactly how to get your auction house up and running

Online Guide

Learn exactly how to use our software with our online user guide

How-To Articles

Step-by-step instructions makes getting your auctions up and running easy

FAQs

Most answers can be found here, look to see if you can find what you need

Training

New Customer

All new customers receive streamlined training through the first auction

Quarterly Workshop

Free quarterly training workshops for all customers, new or exsisting

On-Site Training

We’ll come to you for $750 per day plus travel accomodations. Call to schedule.

Contact Us

Email Support

Responses guaranteed within 1 business day
help@sharpauctionengine.com

Social Media

Say hi. Ask questions. Get connected.

Phone Support

Monday - Friday, 9am to 5 pm ct.
(256) 261-3159

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